Recover the revenue your hospital is silently losing.
HealthMaven Convert™ tracks every advised surgery, automates follow-ups and shows you exactly where patients drop off — so you convert the 50–60% of advised patients who quietly never come back.
- Recover Revenue
- Reduce Leakage
- Convert More Patients
You spend to bring patients in. But who keeps them?
Hospitals pour budgets into demand — and almost nothing into the moment that actually decides revenue: what happens after a procedure is advised.
Most hospitals invest heavily in
- Marketing
- Branding
- Camps & Health Events
- Digital Advertising
- Equipment
Patients who never return after being advised treatment.
No tracking. No follow-up. No accountability. This is where your revenue silently disappears.
A surgery is advised. Then the patient vanishes.
Doctor advises
- Cataract Surgery
- Maxillofacial Surgery
- IVF
- Reconstructive Surgery
- Joint Replacement
- “I'll think about it.”
- “I'll discuss with my family.”
- “I'll come next month.”
Then… they disappear.
This happens in every department, every single day — and almost no one is counting.
The funnel that no one is watching.
For every 100 patients advised surgery, only a fraction make it through — and each drop-off is unbilled revenue walking out the door.
of advised patients never convert
In most hospitals, this goes completely untracked.
≈ 75 patients lost every month — without anyone knowing why.
What one leak actually costs you
Example: Ophthalmology department — cataract surgery alone.
Patients lost each month
Cataract cases that never convert
Revenue lost per month
@ ₹25,000 per package
Revenue lost per year
One department. One hospital.
And this is just one department. Now multiply it across every surgical specialty you run.
Eight reasons patients walk away — and most go unrecorded.
Cost Concerns
Package feels expensive without perceived value.
Family Decision Delays
Waiting for spouse, children or relatives to agree.
Fear of Surgery
Anxiety about procedures, risks and complications.
No Follow-Up
Hospital never called back after the consultation.
Poor Counselling
Patient left without clarity or confidence.
Doctor Shopping
Quietly exploring cheaper options elsewhere.
Forgot Appointment
No reminder, no re-engagement, no return.
Insurance Confusion
Unclear on coverage, claims or cashless process.
Most hospitals never track these reasons — so they never fix them.
The tools hospitals rely on today weren't built to convert.
Excel Sheets
Manual entry, no live tracking.
Manual Registers
Paper-based, easily lost.
WhatsApp Follow-Up
Personal, untracked, inconsistent.
Memory-Based Tracking
Staff remember — or forget.
The result
No visibility into how many patients were advised surgery.
No accountability on who followed up and when.
No prediction of monthly revenue from pending cases.
Six questions every hospital owner should be able to answer.
If you can't answer these in real time, you can't fix what's leaking. Most management teams can't.
How many surgeries were advised this month?
How many actually converted to surgery?
How many cases are still pending follow-up?
Why are patients not converting — by reason?
Which counselor has the best conversion rate?
How much revenue is currently leaking?
HealthMaven Convert™ answers all of them — instantly.
One dashboard. Every number. Live.
HealthMaven Convert™
The Procedure Conversion Intelligence Platform
One system that follows every advised surgery from recommendation to recovery — built specifically for Indian hospitals.
Track Every Advised Procedure
Every surgery recommended, captured at the source.
Manage Follow-Ups
Structured, assigned, and never forgotten.
Measure Conversions
See exactly what turns into surgery.
Predict Revenue
Know your pipeline value before month-end.
Improve Retention
Re-engage patients before they're gone.
Built specifically for Indian hospitals. Designed for revenue accountability.
Everything you need to close the loop — in one place.
Surgery Tracking
Log every advised procedure in seconds.
Follow-Up Management
Assign, schedule and close every callback.
Counselor Performance
Conversion KPIs for every team member.
Conversion Dashboard
Advised → converted, live at a glance.
Revenue Leakage Analysis
The rupee value of every dropped case.
Procedure Pipeline
Forecast pending revenue by stage.
Patient Status Tracking
Know exactly where each patient stands.
Automated Reminders
Nudge patients and staff right on time.
All features run in the browser — no app install required.
The platform doesn't just track. It tells you who to call.
HealthMaven Convert automatically sorts your pipeline so teams focus on the patients most likely to convert — saving time and increasing revenue.
High-Conversion Patients
Ready to proceed — prioritise immediately.
At-Risk Patients
Likely to drop off without intervention.
Delayed Decisions
Need re-engagement or additional counselling.
Follow-Up Priorities
A ranked queue for your counselling team, daily.
Revenue Opportunities
Pending revenue value, broken down by procedure.
Every specialty, measured on its own terms.
Each department gets its own conversion metrics, procedures and follow-up queue — so accountability is never blurred across teams.
Ophthalmology
Tracked procedures
See your own leak. Live, in rupees.
Edit the numbers to match your hospital. We pre-filled a typical mid-size eye hospital to start.
Per month
₹46,30,000
Per year
₹5.6 Cr
₹5,55,60,000 across all listed procedures
That's revenue you've already earned the right to — just never collected.
Finally know who converts — and who needs coaching.
Every counsellor, measured on the same scale. No more guessing where the gaps are.
| Counselor | Advised | Followed Up | Converted | Conversion | Revenue |
|---|---|---|---|---|---|
| Priya S. | 48 | 42 | 32 | 67% | ₹8,00,000 |
| Ravi K. | 55 | 38 | 28 | 51% | ₹7,00,000 |
| Divya M. | 40 | 35 | 18 | 45% | ₹4,50,000 |
| Arun P. | 52 | 29 | 15 | 29% | ₹3,75,000 |
Top performer
Priya S.
67% conversion
Needs coaching
Arun P.
Only 29% conversion
Avg team rate
48%
Target: 65%+
Recover just 10 more surgeries a month.
A conservative estimate for a mid-size hospital. Move the sliders to model your own.
Without increasing a single rupee in marketing spend.
A risk-free pilot. Results before you commit.
In one month we map your leak end-to-end and hand you the exact rupee figure you've been losing.
Track Procedures
Record every advised surgery across all departments for 30 days.
Analyze Leakage
Identify exactly how many patients dropped off — and why.
Identify Drop-Off Points
Map the patient journey to find where decisions break down.
Create Follow-Up Workflows
Build a structured system for counsellors to re-engage patients.
Generate Conversion Report
Deliver a comprehensive revenue-recovery report to management.
At the end of 30 days, you'll know exactly how much revenue you've been losing.
The same hospital, two months apart.
Hospitals recover ≈ ₹12.5L every month.
Without increasing a single rupee in marketing spend.
Not just software. A revenue partner.
Years healthcare experience
Deep domain expertise across surgical specialties.
Doctors in our network
Pan-India connections across every specialty.
Healthcare profiles managed
Digital presence for clinics & hospitals.
Deep Patient-Behaviour Understanding
Built on real counselling-psychology research — not generic CRM logic.
India-First Platform
Designed for Indian patient journeys, packages and hospital workflows.
We don't just sell software. We help hospitals recover revenue and grow sustainably.
You already have
The patients. The doctors.
The infrastructure.
The missing piece is Follow-Up Intelligence.